-
Have you encountered corrupt practices by bank employees during the service process?
Yes
0 (%) No
0 (%) I have not withnessed, but I have heard
0 (%) -
Are you aware that through the bank's special communication channels, it is possible to report corruption cases committed by bank employees during the provision of services?
Absolutely
0 (%) No
0 (%) Hard to say
0 (%) -
Do you believe there are risk factors indicating possible corruption in the behavior of bank employees when providing banking services today?
Yes
0 (%) No
0 (%) Cannot be excluded
0 (%) -
Are there corrupt practices when withdrawing cash from deposit (savings) accounts or plastic cards?
Yes
0 (%) No
0 (%) I have not witnessed, but I have heard
0 (%) -
Are there cases of Nepotism (favoritism based on kinship or acquaintance) by responsible staff in the recruitment process?
Yes
0 (%) No
0 (%) I have no information
0 (%) -
In your opinion, what are the reasons causing corruption in the banking system? (You may choose several answers)?
Low salaries of employees
0 (%) Indifference of employees to their duties
0 (%) Existence of loopholes in legislation
0 (%) Lack of public control
0 (%) Low qualification of employees and lack of integrity
0 (%) Ineffective management, weak internal and external control
0 (%) No answer
0 (%) -
If you have facts related to corruption in the bank, where would you report them?
Law enforcement agencies
0 (%) “Turonbank” JSCB Compliance Officer (via trust channels)
0 (%) Mass media
0 (%) Central Bank
0 (%) I don’t know where to report
0 (%) -
Are you aware that bank employees who report corruption cases, as well as individuals who report corruption or other offenses, are encouraged (rewarded)?
Absolutely
0 (%) I don’t think it’s necessary
0 (%) No
0 (%) -
Is the bank’s activity carried out on the basis of openness and transparency?
Yes
0 (%) Not enough
0 (%) No
0 (%) -
During which banking service is the probability of corruption higher?
Opening an account
0 (%) Loan issuance
0 (%) Preferential loan issuance
0 (%) Deposit transactions
0 (%) Opening a plastic card
0 (%) Other banking services
0 (%) Recruitment and promotion
0 (%) No answer
0 (%) -
Have bank employees ever demanded a bribe from you?
Yes
0 (%) I have heard such cases from others
0 (%) No
0 (%) -
If you offer a bribe to bank employees, what would be the reason?
It is difficult to get work done without it; they deliberately delay the process
0 (%) If a bribe is not given, they keep finding faults in the documents
0 (%) I don’t offer bribes; they always do my work honestly and correctly
0 (%) No answer
0 (%) -
Have you encountered conflictofinterest situations in the banking system?
Yes
0 (%) I have heard such cases from others
0 (%) No
0 (%) -
In your opinion, what measures should be taken to combat corruption in the banking system?
Strengthening liability for corruption
0 (%) Increasing salaries and social guarantees of employees
0 (%) Introducing a rotation system for officials
0 (%) Promoting anticorruption awareness publicly
0 (%) Improving legislation
0 (%) Monitoring transparency and accountability
0 (%) Reducing human factors in banking services by improving digitalization
0 (%) -
What should be done to improve the effectiveness of combating corruption?
Others...
0 (%) -
Joining together in the fight against corruption will help eliminate all forms of corruption. What contribution would you make?
Others...
0 (%) -
Which structural divisions and regional service centers within the bank are considered most susceptible to corruption risks?
Others...
0 (%)
Voted: 0
Created: 28.08.2025 y. 09:00
End of survey: 01.01.2030 y. 09:00
