Tariffs for individuals

Tariff 2021 for private customers

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Tariffs for banking services provided to individuals by JSCB "Turonbank"

№	Types of services	Commission
1. Opening and servicing an account
1.1	Opening and closing of savings accounts	Free of charge
1.2	Formalize the savings book	Free of charge
1.3	Restore lost savings books	UZS 20 000
1.4	To issue a receipt that the client has paid in case of loss of his/her receipt	UZS 20 000	Within one working day from the date of receipt of the oral or written request of the consumer during the period of service on credit by the Bank, the amount of the crediting limit, the amount of money paid on credit, the balance of debt on the principal amount, the amount, composition and terms of the next payments (schedule of payments), the amount of, information on the amount and composition of overdue debts, as well as on the direction of the originating funds to repay the debt on the loan, is provided in a written form free of charge once a month.
2. Provide services to call savings accounts
2.1	Transfer of cash and non-cash funds to savings accounts	Free of charge
2.2	Transfer of funds credited in cash from the account	Free of charge
2.3*	Transfer of non-cash funds to savings accounts from the account:
а	Transfer of salaries and equivalent payments, pensions, benefits, alimony and other primary payments, as well as all funds financed from the budget	Free of charge
b	Transfer of non-cash funds received from the deposit, plastic card and loan accounts in the Turonbank system (as well as the receipt of car loans from intermediary organizations) to replenish savings accounts	Free of charge
c	Transfer of non-cash compensation to other accounts in accordance with the decisions of the republican and local authorities and in order to ensure the implementation of state programs for disrupted housing	Free of charge
d	Non-cash transfer of funds that came to social purposes (from mosques to charities, donations, material assistance, etc.) in non-cash form	Free of charge
e	Transfer of cash and non-cash payments through JSCB Turonbank to other accounts upon receipt to deposit (return), transfer of non-cash funds to the account of the recipient as a down payment for loans of JSCB Turonbank	Free of charge
f	transfer of funds received for purposes other than those specified in subparagraphs a, b, c, d and e	0,5%
2.4	Disbursement of non-cash funds in cash	1%	Pay in cash salary and equivalent payments, disbursement of funds received from the loan accounts of JSCB "Turonbank" and in accordance with the Decisions of the Judiciary Free of charge
2.5	Issuance of cash within the limits of cash transferred to the cash desks of Turonbank	Free of charge	Including the transfer of funds in cash to the seller (landlord) on mortgage loans within the cash provided by the buyer
2.6	SMS-Bank sevice	Free of charge
3. Service on plastic cards
3.1	Issuance of plastic cards to individuals
а	Issue of plastic cards "Uzcard" and cards of the "MIR" cobaging system to individuals	UZS 30 000	With the exception of plastic cards issued for the receipt of salaries, pensions, benefits and stipends
b	Issuance of "HUMO" plastic cards to individuals	UZS 10 000	With the exception of plastic cards issued for the receipt of salaries, pensions, benefits and stipends
3.2	Emission of new plastic cards instead of lost or damaged ones of all PC types for individuals
а	Issue of new plastic cards "Uzcard" and cards of the "MIR" cobaging system of all types for individuals to replace lost, damaged or expired ones	UZS 30 000	With the exception of the replacement of plastic cards issued in circulation and plastic cards with a technical defect for accrual of salary, pension, benefits and scholarship funds
b	Emission of new "Humo" plastic cards instead of lost ones, damaged or expired for all PC types of individuals	UZS 10 000	With the exception of the replacement of plastic cards issued in circulation and plastic cards with a technical defect for accrual of salary, pension, benefits and scholarship funds
3.3	Cash withdrawal from Bank plastic cards in national currency
а	Cash withdrawal via "Uzcard " and" HUMO " ATMs	1 percent	Regardless of the bank issuer
b	For cash money given to plastic cards" Uzcard "and" HUMO " from the terminals at the bank's cash desks	1 percent	With the exception of plastic cards issued by Turonbank
c	Cash withdrawal from international plastic cards (Visa, Mastercard, etc.) through "HUMO" payment system ATMs	1,5%	The service fee of the bank is fixed as 1,5% of the transaction carried out, but in the amount of not less than UZS 5 000
3.4	Cashless transfer of funds from a plastic card account issued by another bank on the basis of the client's application	1%
3.4.1	Receive funds to plastic card accounts issued by JSCB "Turonbank" from other banks, for purposes other than the accounts of a legal entity and individual entrepreneurs who are clients of another bank	Free of charge	The transfer of funds of all kinds to plastic cards of individuals is Free of charge
3.5	The interest accrued to the balance on the bank's plastic cards account of individuals	0%	Exception: in exceptional cases, it is allowed to set an interest rate on the balance of plastic cards opened by the Liquidity Management Agency on the salary project of employees of the corporate organization
3.5.1	Interest payment of pension-receiving individuals on the balance of the bank plastic cards account	0%
4. Opening and servicing of foreign currency accounts for physical persons
4.1	Opening an call deposit account in foreign currency	Free of charge
4.2	Closing of call deposit accounts in foreign currency	Free of charge
a	Cash payment of foreign currency deposited to accounts of an individual from abroad or other commercial banks in Uzbekistan	0.5 percent	On the funds received from the client's account to his account
b	Information on the balance of accounts in foreign currency	UZS 20 000
4.3	To give an extract and letters on the performed operations	UZS 30 000
4.4	Foreign currency transfers for individuals:
а	From the accounts of individuals to individuals	0.2 percent + partner bank cost + Swift cost
b	From the accounts of individuals to legal entities	0.2 percent (maximum UZS 2 000 000) + partner bank costs + Swift costs
c	Transfer of balances in the accounts of individuals to another bank account	Swift cost	On the territory of the Republic of Uzbekistan
d	Swift costs	UZS 50 000
e	Partner bank costs	UZS 200 000
4.5	Obtaining information on payment documents and funds in the SWIFT system	UZS 20 000 + partner bank costs	Partner bank costs are charged in the currency type that the partner bank receives
4.6	Exchange of the cash currency of one foreign state for the cash currency of another foreign state	On fixed cross-exchange rate	The conversion procedure is carried out by the head bank on fixed cross-exchange rate
4.7	Foreign currency check and securities transactions:
а	Receipt and shipment	UZS 215 000
b	Receive checks to correspondent accounts	UZS 110 000
c	Delivery of checks from outside the territory of Uzbekistan to customers	UZS 110 000
4.8	Cash issuance of foreign currency arriving as non-cash	1%
4.9	Cash in foreign currency within the framework of cash transferred to the bank's cash desks	Free of charge
а	Transfer of funds of individuals abroad through international transfers	According to the agreement with the partner
b	Acceptance of unsuitable banknotes for collection	3 percent	On the exchange rate of the Central Bank of the Republic of Uzbekistan on the day of operation
c	Exchange of damaged banknotes of individuals in the national currency or in the same type of non-damaged banknote	5 percent	On the exchange rate of the Central Bank of the Republic of Uzbekistan on the day of operation
d	Admission of foreign currency to the expert examination, which raises doubts about its authenticity	Free of charge
e	Shredding or enlarging a foreign currency into this type of foreign currency	0.5 percent	On the exchange rate of the Central Bank of the Republic of Uzbekistan on the day of operation
f	Checking the authenticity of foreign currency	UZS 50 000	For every sertificate
5. Visa international plastic card services
5.1**	Open international plastic cards:
а	Opening the VISA CLASSIC conversion card	UZS 30 000
b	Opening the VISA CLASSIC card	UZS 30 000	There is an opportunity to replenish these cards only in cash foreign currency.
c	Opening VISA GOLD conversion card	UZS 40 000
d	Opening VISA GOLD card	UZS 40 000	There is an opportunity to replenish these cards only in cash foreign currency.
5.2**	Re-opening international plastic cards (in the event that the card is expired, lost, stolen or in an unsuitable state, and in other cases):
а	Opening Visa CLASSIC conversion card	UZS 30 000
b	Opening Visa CLASSIC card	UZS 30 000
c	Opening VISA GOLD conversion card	UZS 40 000
d	Opening VISA GOLD card	UZS 40 000
5.3	Annual service to international plastic card:
а	For Visa CLASSIC conversion card	Free of charge
b	For Visa CLASSIC card	Free of charge	For each calendar year
c	For VISA GOLD conversion card	Free of charge
d	For VISA GOLD card	Free of charge
5.4	Minimum amount of international plastic card balance:
а	For Visa CLASSIC conversion card	USD 20
b	For Visa CLASSIC card	USD 20
c	For VISA GOLD conversion card	USD 35
d	For VISA GOLD card	USD 35
5.5	Minimum amount of initial payment for International Plastic Card:
а	For Visa CLASSIC conversion card	0 USD
b	For Visa CLASSIC card	0 USD
c	For VISA GOLD conversion card	0 USD
d	For VISA GOLD card	0 USD
5.6	Cash issuance in foreign currency on the account of international plastic cards:
а	Cash foreign currency withdrawals from VISA International plastic cards issued by the bank through branches and ATMs of JSCB "Turonbank"	0,5%	from the amount of each operation
b	Cash withdrawal from VISA International plastic cards issued by other banks of the Republic of Uzbekistan through branches and ATMs of JSCB "Turonbank"	1.5 percent	from the amount of each operation
c	Cash withdrawals from cards issued by JCSB Turonbank through other banking terminals and ATMs	1.5%+other bank costs	from the amount of each operation
d	Cash withdrawal from VISA International plastic cards issued by foreign banks through ATB terminals and ATMs of JSCB "Turonbank"	2%
5.7	Providing services to international plastic cards through trade terminals:
а	Providing services to plastic cards of JSCB "Turonbank" through trade terminals of bank customers	Free of charge
b	Providing services to plastic cards of JSCB "Turonbank" through trade terminals of other bank customers	0.5%+other bank costs
5.8	Other services provided to international plastic cards:
а	Refund of payments made (Chargeback)	UZS 205 000
b	SMS bank service	UZS 40 000	For local mobile companies, if the International Plastic Card is expired or reopened, the service will not be available. This service is not applied to Visa Electron international plastic cards for conversion operations.
c	Providing information on the customer's operations carried out by the International Plastic Card	UZS 15 000
d	Re-issuance of information on the customer's international plastic card transactions	UZS 30 000
6. MasterCard International Plastic Card Services
6.1	Opening international plastic cards MasterCard:
а	MasterCard Standard card for individuals	UZS 30 000	There is an opportunity to replenish these cards only in cash foreign currency.
b	MasterCard Standard conversion card for individuals	UZS 30 000
c	MasterCard Gold Card for individuals	UZS 40 000	There is an opportunity to replenish these cards only in cash foreign currency.
d	MasterCard Gold conversion card for individuals	40 000 sum
6.2	Re-opening international plastic cards (in the event that the card has expired, lost, stolen or has become unusable and other circumstances):
а	MasterCard Standard card for individuals	UZS 30 000
b	MasterCard Standard conversion card for individuals	UZS 30 000
c	MasterCard Gold Card for individuals	UZS 40 000
d	MasterCard Gold conversion card for individuals	UZS 40 000
6.3	Annual service to international plastic card:
а	MasterCard Standard card for individuals	Free of charge
b	MasterCard Standard conversion card for individuals	Free of charge
c	MasterCard Gold Card for individuals	Free of charge
d	MasterCard Gold conversion card for individuals	Free of charge
6.4	Minimum amount of international plastic card balance:
а	MasterCard Standard card for individuals	USD 20
b	MasterCard Standard conversion card for individuals	USD 20
c	MasterCard Gold Card for individuals	USD 35
d	MasterCard Gold conversion card for individuals	USD 35
6.5	Minimum amount of initial payment for International Plastic Card:
а	MasterCard Standard card for individuals	0 USD
b	MasterCard Standard conversion card for individuals	0 USD
c	MasterCard Gold Card for individuals	0 USD
d	MasterCard Gold conversion card for individuals	0 USD
6.6	Cash withdrawal of foreign currency on the account of international plastic cards:
а	Cash withdrawals from international plastic cards issued by the bank through terminals and ATMs of JSCB Turonbank	0,5%
b	Cash withdrawals from cards issued by JSCB Turonbank through other bank terminals and ATMs	2%
c	Cash withdrawal from MasterCard international plastic cards issued by other banks of the Republic of Uzbekistan through ATB terminals and ATMs of JSCB "Turonbank"	1%
d	Cash withdrawals from international plastic cards MasterCard issued by foreign banks through ATB terminals and ATMs of JSCB "Turonbank"	1%
6.7	Providing services to international plastic cards through trade terminals:
а	Providing services to international plastic cards MasterCard issued by JSCB "Turonbank" through commercial terminals of bank customers	Free of charge
b	Providing services to international plastic cards issued by JSCB "Turonbank" through trade terminals of other bank customers	0,5%
c	Make Internet payments through international plastic cards MasterCard issued by JSCB "Turonbank"	0,5%
6.8	Other services provided to international plastic cards:
а	Refund of payments made (Chargeback)	UZS 200 000
b	SMS banking service	UZS 20 000	For local mobile companies, if the International Plastic Card is expired or reopened, the service will not be available.
c	Providing information on the customer's operations carried out by the International Plastic Card	UZS 15 000
d	Re-issuance of information on the customer's international plastic card transactions	UZS 30 000
e	Connection to Internet payments	Free of charge
f	Activate 3d Secure service to international plastic cards of MasterCard, which is emitted by JSCB Turonbank	UZS 25 000	To activate this service, a one-time service fee is charged and the card is valid until the expiration of the validity period
7	Operations through the bank's mobile application
7.1	Money transfers between plastic cards in national currency issued by Turonbank (P2P)	0,25%
7.2	Transfer of money from plastic cards in national currency issued by Turonbank to another bank's plastic cards in national currency (P2P)	0,5%
7.3	Transfer of money in foreign currency between "MasterCard" international plastic cards issued by "Turonbank" (P2P)	0,3%	From the amount of each operation
7.4	Payments on loans received from Turonbank from cards in national currency through the application	0,25%
7.5	Make payments through the mobile application (utility and other one-time payments)	Free of charge	Besides payments on credit
7.6	Opening of deposits in national and foreign currency through the mobile application	Free of charge
7.7	Perform conversion operations through the mobile application	Free of charge
8.On utilities and other one-time payments received from individuals:
8.1	On utilities and other one-time payments received from individuals:
8.1.1	Implementation of one-time payments accepted from individuals	in the amount of 0,4 percent, but not more than UZS 100 000, the amount of payments received for the Center of Public Services, notary and RCSA (Record of civil status acts) - in the amount of UZS 1 000 from each payment.	Free of charge for taxes and utilities, charity, sponsorship, alimony, repayment of loans of JSCB "Turonbank", transfer of funds to plastic cards of JSCB "Turonbank", payments for services of JSCB "Turonbank", rent of textbooks and exercise books in foreign languages, preschoolers payments, contract fees for training, overpaid salaries of employees of budgetary organizations that are clients of JSCB "Turonbank", return of overpaid business trip advances, acceptance of payments from the population to the accounts of clients of JSCB "Turonbank" (including car dealers who are clients of JSCB "Turonbank") when money is transferred to the account of the manufacturer in accordance with the concluded contracts and when banking services are collected from the account of the receiving organization under the contract.
9	Loan services for individuals:
9.1	Issuance of microloans in cash	1 percent	Issuance in cash when the loan agreement provides for cash allocation
9.2	Mortgage lending in cash	1 percent	Issuance of 20% of the amount of the mortgage loan agreed in the loan agreement in cash, if the loans allocated for the repair of the house from the funds of the mortgage refinancing company are made directly by the borrower for the repair of the house (by economic means)
* -Services on budget, treasury, TINI (TIN) are provided Free of charge.
** - International plastic cards are opened within 3 banking days
Note:
- To consider the text in the Uzbek language in case of uncertainties between the client and the bank when the tariff for bank services is approved in Uzbek and signed in foreign languages.
Note: When providing services not specified in this tariff, branch managers have the right to charge an additional fee by concluding an additional agreement to the contract in the manner prescribed by law.