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Tariffs for individuals

Update date:  28 July 2022, 11:11
Tariff 2022 for private customers
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Tariffs for banking services provided by JSCB "Turonbank" to individuals 

Service types

Fees

 

1.  Opening and servicing an account

1.1

Opening and closing of deposit accounts

Free of charge

 

1.2

Drawing up a deposit book

Free of charge

 

1.3

Restoration of lost deposit books

UZS 24 000 including VAT

 

1.4

Issuance of payment certificates in case of loss of the receipt by the client

UZS 24 000 including VAT


2. Maintenance of deposit accounts (Demand, Term, Savings)

2.1

Crediting cash and non-cash funds to deposit accounts

Free of charge

 

2.2

Transfer from the account of funds deposited in cash, according to the client's application

Free of charge

 

2.3*

Transfer of funds from the account credited to the deposit accounts by non-cash transfer:

а

Transfer of salary and similar payments, pensions, allowances, alimony and other first-priority payments, as well as all funds financed from the budget, at the client's request

Free of charge

 

b

Transfer of funds received by non-cash transfer from deposit accounts, plastic card accounts and loan accounts in Turonbank system (including the receipt of car loan funds from intermediary organizations) to replenish deposit accounts upon customer's request

Free of charge

 

c

Transfer at the request of the client to other accounts of compensation payments received by non-cash transfer for demolished houses to ensure the implementation of state programs in accordance with the decisions of national and local authorities

Free of charge

 

d

Non-cash transfer of funds received for social purposes (charity, donations from mosques, material aid, etc.) at the request of the client in non-cash form

Free of charge

 

e

Transfer of funds paid in cash and non-cash on deposit through JSCB Turonbank to other accounts (refund), transfer to the recipient's account of funds received by non-cash as an initial payment for loans of JSCB Turonbank on the application of the client

Free of charge

 

f

Transfer, at the customer's request, of funds received for purposes other than those specified in subparagraphs a, b, c, d and e

0,5%

From the amount of each transaction 

2.4

Cash withdrawal of funds credited by non-cash transfer, at the request of the client  

1%

Cash withdrawal of wages and similar payments, funds received from  loan accounts of JSCB Turonbank, as well as funds received on the basis of court decisions – free of charge

2.5

Cash withdrawal within the limits of cash deposited at the cash desk of JSCB Turonbank 

Free of charge

Including cash withdrawal to the extent of cash deposited by the buyer to the seller (homeowner) on mortgage loans

2.6

SMS-Banking service on deposit operations  

Free of charge

 

3. Servicing of plastic cards

3.1

Issue of plastic cards to individuals

а

Issue of "Uzcard" plastic cards and "MIR" co-baging plastic cards to individuals

UZS 36 000 including VAT

With the exception of plastic cards issued for crediting wages, pensions, allowances and stipends

b

Issue of "HUMO" plastic cards and "Humo - Visa" co-baging plastic cards to individuals

UZS 36 000 including VAT

With the exception of plastic cards issued for crediting wages, pensions, allowances and stipends

3.2

Issuance of new plastic cards of all types to individuals to replace lost or damaged ones

а

Issue of new "Uzcard" plastic cards and "MIR" co-baging cards of all types to individuals to replace lost, damaged or expired ones

UZS 36 000 including VAT

Upon expiration of plastic cards issued for crediting wages, pensions, allowances and stipends, as well as all other plastic cards that have technical defects, the issue is free of charge 

b

Issue of new plastic cards "Humo" and co-baging cards "Humo - Visa" of all types to individuals to replace lost, damaged or expired ones

UZS 36 000 including VAT

Upon expiration of plastic cards issued for crediting wages, pensions, allowances and stipends, as well as all other plastic cards that have technical defects, the issue is free of charge

3.3

Withdrawal of cash in national currency from bank plastic cards  

а

Cash withdrawal through ATMs working in "Uzcard" and "HUMO" system

1%

From the amount of each transaction. Regardless of the issuing bank

b

Cash withdrawal through terminals at bank cash desks on "Uzcard" and "HUMO" plastic cards

1%

From the amount of each transaction. Except for plastic cards issued by Turonbank 

c

Cash withdrawal by international plastic cards (Visa, Mastercard and others) through ATMs of "HUMO" payment system

from 0,5% to 3% (minimum UZS 5 000)

From the amount of each transaction

d

Cash withdrawal by international plastic cards (Visa, Mastercard and others) through ATMs of the payment system

form 0,5% to 3%

From the amount of each transaction

3.4

Service for replenishment of plastic cards of the MIR system, issued for individuals, in cash outside the territory of the Republic of Uzbekistan, and processing of transactions on these funds

1,1%

This service is established to cover the expenses of the Settlement Bank (partner organization) and the Unified All-Republican Processing Center (UAPC)

3.5

Cashless transfer of funds from the account of a plastic card issued by another bank, at the request of the client

1%

From the amount of each transaction

3.6

Crediting of funds received from other banks, from accounts of legal entities and individual entrepreneurs, who are clients of other banks for other purposes, to plastic card accounts issued by JSCB Turonbank

Free of charge

Crediting of all types of funds to plastic cards of individuals – free of charge

3.7

Interest accrued on balances on bank plastic card accounts of individuals

0%

Exception: In some cases, it is allowed to set by the Liquidity Management Committee the interest rates on the balance of funds on plastic cards issued on the wages projects of corporate organizations

3.8

Interest accrued on balances on bank plastic card accounts of individuals receiving pensions

0%


4. Opening and servicing of accounts in foreign currency for individuals

4.1

Opening of demand account in foreign currency

Free of charge

 

4.2

Closing of demand account in foreign currency

Free of charge

a

Cash withdrawal of foreign currency received to the deposit account of an individual from other commercial banks from abroad or Uzbekistan

0,5%

From the amount of each transaction

b

Cash withdrawal of foreign currency received to the deposit account in non-cash form

1%

 From the amount of each transaction

с

Statement of account balances in foreign currency

UZS 24 000 including VAT


4.3

Providing statements and letters on the transactions carried out

UZS 36 000 including VAT

4.4

 Money transfers for individuals in foreign currency:

а

Transfer of funds from accounts of individuals in foreign currency

0,2% (maximum UZS 2 300 000 including VAT) + partner bank expences + SWIFT expenses

From the amount of each transaction

b

Transfer of remaining funds on accounts of individuals to an account in another bank 

UZS 100 000 including VAT + partner bank expences

From the amount of each transaction

c

Sending a request to clarify the current status of funds sent via SWIFT at the request of clients

UZS 100 000 including VAT + partner bank expences

From the amount of each transaction

d

Sending a request to cancel or change funds sent via SWIFT system upon customer request

0,5%

From the amount of each banknote. At the exchange rate on the day of operation, established by the Central Bank of the Republic of Uzbekistan

e

SWIFT expenses

UZS 120 000 including VAT


f

Partner bank expenses

For transactions related to US dollars – UZS 400 000 including VAT. For transactions related to EURO – UZS 500 000 including VAT. For transactions related to Roubles – UZS 300 000 including VAT.

The fees charged by the partner bank may vary based on the type of currency in which the payment is made and the country. The amount of fees charged by the partner bank is deducted from the client's account without obtaining additional permission from the client

4.5

Receipt of certificates of payment documents and funds in SWIFT system

UZS 60 000 including VAT + partner bank expences

expenses of the partner bank are charged in the form of currency received by the partner bank

4.6

Exchange of cash currency of one foreign country for cash currency of another foreign country

At the established cross-rate

The conversion transaction is carried out at the cross-rate set by the Head Bank

4.7

Cashing out of funds in foreign currency as part of cash deposited at the Bank's cash desk

Free of charge


а

Transfer of funds of individuals abroad through international money transfers

According to the agreement concluded with the international money transfer system 

b

Acceptance for collection of banknotes recognized insolvent.

3%

From the amount of each banknote. At the exchange rate on the day of operation, established by the Central Bank of the Republic of Uzbekistan

c

Replacement of damaged banknotes of individuals to the national currency or an undamaged banknote of the same type

5%

From the amount of each banknote. At the exchange rate on the day of operation, established by the Central Bank of the Republic of Uzbekistan

d

Acceptance for examination of foreign currency, the authenticity of which is questionable

Free of charge

 

e

Exchange or enlargement of a foreign currency for a currency of the same type.

0,5%

From the amount of each banknote. At the exchange rate on the day of operation, established by the Central Bank of the Republic of Uzbekistan 

f

Checking the authenticity of foreign currency

UZS 60 000 including VAT

 For each certificate

5. Service on international plastic cards Visa international

5.1**

Opening of international plastic cards:

а

Opening a VISA CLASSIC conversion card 

UZS 36 000 including VAT

 

b

Opening a VISA CLASSIC card

UZS 36 000 including VAT

Replenishment of these cards is possible only in cash foreign currency

c

Opening a VISA GOLD conversion card

UZS 50 000 including VAT

 

d

Opening a VISA GOLD card

UZS 50 000 including VAT

Replenishment of these cards is possible only in cash foreign currency

5.2**

Re-opening of international plastic cards (after the expiration date of the card, its loss, theft or damage and in other cases):

а

Opening a VISA CLASSIC conversion card 

UZS 36 000 including VAT

b

Opening a VISA CLASSIC card

UZS 36 000 including VAT

 

c

Opening a VISA GOLD conversion card 

UZS 50 000 including VAT

d

Opening a VISA GOLD card

UZS 50 000 including VAT

 

5.3

Annual maintenance of the international plastic card:

а

For VISA CLASSIC conversion card 

Free of charge


b

For VISA CLASSIC card 

Free of charge


c

For VISA GOLD conversion card

Free of charge


d

For VISA GOLD card 

Free of charge

5.4

The minimum balance amount for an international plastic card:

а

For VISA CLASSIC conversion card

10 USD

b

For VISA CLASSIC card

10 USD

Replenishment of these cards is possible only in cash foreign currency

c

For VISA GOLD conversion card

20 USD

d

For VISA GOLD card

20 USD

Replenishment of these cards is possible only in cash foreign currency

5.5

The minimum initial payment for an international plastic card:

а

For VISA CLASSIC conversion card

0 USD

b

For VISA CLASSIC card

0 USD

c

For VISA GOLD conversion card

0 USD

d

For VISA GOLD card

0 USD

5.6

Cashing out foreign currency in the international plastic card account:

а

Cash withdrawal of currency through branches and ATMs of  JSCB Turonbank from VISA international plastic cards issued by the bank

0,5%

From the amount of each transaction

b

Withdrawal of cash currency through branches and ATMs of JSCB Turonbank from VISA international plastic cards issued by other banks of the Republic of Uzbekistan

1%

From the amount of each transaction

c

Cash withdrawal of currency through terminals and ATMs of other banks from VISA international plastic cards issued by JSCB Turonbank  

2% + partner bank expences

From the amount of each transaction

d

Withdrawal of cash currency through terminals and ATMs of JSCB Turonbank from VISA international plastic cards issued by foreign banks

1%

From the amount of each transaction

5.7

Maintenance of international plastic cards through trading terminals:

а

Servicing of international plastic cards Visa, issued by JSCB Turonbank, through the bank's customer trading terminals

Free of charge

b

Service of international plastic cards Visa, issued by JSCB Turonbank, through the merchant terminals of clients of other banks

0,5%

From the amount of each transaction

c

Internet payments through international plastic cards Visa, issued by JSCB Turonbank

0,5%

From the amount of each transaction

5.8

Other types of services for international plastic cards:

а

Return of payments made (Chargeback)

UZS 240 000 including VAT

 

b

SMS banking service

UZS 24 000 including VAT

The service is not valid in case of expiration or re-opening of the international plastic card

c

Issuance of statements on customer transactions made by international plastic card

UZS 18 000 including VAT

 

d

Repeated issuance of statements on customer transactions made by international plastic card

UZS 36 000 including VAT

e

Connecting to Internet payments

Free of charge

f

Connection of international plastic cards Visa, issued by JSCB Turonbank, to 3d Secure service

Free of charge

6. Services on international plastic cards MasterCard 

6.1

Opening of international plastic cards MasterCard:

а

Mastercard Standard card for individuals

UZS 36 000 including VAT

These cards can only be recharged in cash in foreign currency.

b

Mastercard Standard conversion card for individuals

UZS 36 000 including VAT

 

c

Mastercard Gold card for individuals

UZS 50 000 including VAT

These cards can only be recharged in cash in foreign currency.

d

Mastercard Gold conversion card for individuals

UZS 50 000 including VAT

 

e

Mastercard Gold Tourist card for individuals

UZS 180 000 including VAT

 

6.2

Re-opening of international plastic cards (after the expiration date of the card, its loss, theft or damage and in other cases):

а

Mastercard Standard card for individuals

UZS 36 000 including VAT

b

Mastercard Standard conversion card for individuals

UZS 36 000 including VAT

 

c

Mastercard Gold card for individuals

UZS 50 000 including VAT

d

Mastercard Gold conversion card for individuals

UZS 50 000 including VAT

e

Mastercard Gold Tourist card for individuals

UZS 180 000 including VAT

6.3

 Annual maintenance of the international plastic card:

а

Mastercard Standard card for individuals

Free of charge

b

Mastercard Standard conversion card for individuals

Free of charge

c

Mastercard Gold card for individuals

Free of charge

 

d

Mastercard Gold conversion card for individuals

Free of charge

 

e

Mastercard Gold Tourist card for individuals

Free of charge

 

6.4

The minimum balance amount of the international plastic card:

а

Mastercard Standard card for individuals

10 USD

b

Mastercard Standard conversion card for individuals

10 USD

 

c

Mastercard Gold card for individuals

20 USD

d

Mastercard Gold conversion card for individuals

20 USD

e

Mastercard Gold Tourist card for individuals

20 USD

6.5

Minimum amount of initial payment of an international plastic card:

а

Mastercard Standard card for individuals

0 USD

b

Mastercard Standard conversion card for individuals

0 USD

 

c

Mastercard Gold card for individuals

0 USD

 

d

Mastercard Gold conversion card for individuals

0 USD

e

Mastercard Gold Tourist card for individuals

0 USD

6.6

Cashing out foreign currency in the international plastic card account:

а

Cash withdrawal of currency from international plastic cards Mastercard issued by the bank through terminals and ATMs of JSCB Turonbank

0,5%

From the amount of each transaction

b

Withdrawal of cash currency from cards issued by JSCB Turonbank through terminals and ATMs of another bank 

2% + partner bank expences

From the amount of each transaction

c

Cash withdrawal of currency from international plastic cards Mastercard issued by other banks of the Republic of Uzbekistan through terminals and ATMs of JSCB Turonbank

1%

 From the amount of each transaction

d

Cash withdrawal of currency from international plastic cards Mastercard issued by foreign banks through terminals and ATMs of  JSCB Turonbank

1%

 From the amount of each transaction

6.7

Maintenance of international plastic cards through trading terminals:

а

Service of international plastic cards Mastercard issued by JSCB Turonbank through the bank's customer trading terminals

Free of charge

 

b

Service of international plastic cards Mastercard issued by JSCB Turonbank through trading terminals of clients of another bank

0,5%

 

c

Internet payments through international plastic cards Mastercard issued by JSCB Turonbank

0,5%

6.8

Other services provided to international plastic cards:

а

Refunds of payments made (Chargeback)

UZS 240 000 including VAT

b

SMS banking service 

UZS 24 000 including VAT

The service is not valid in case of expiration or re-opening of the international plastic card. For Mastercard Gold Tourist cards the service is free of charge.

c

Issuance of statements on transactions made through the client's international plastic card

UZS 18 000 including VAT

d

Repeated issuance of statements on transactions made through the client's international plastic card

UZS 36 000 including VAT

e

Connecting to Internet payments

Free of charge

f

Connection of international plastic cards Mastercard issued by JSCB Turonbank to 3d Secure service

Free of charge



7. Transactions via the Bank's mobile application

7.1

Money transfers between plastic cards in national currency, issued by Turonbank (P2P)

0,25%

From the amount of each transaction

7.2

Money transfers from plastic cards in national currency issued by Turonbank to plastic cards in the national currency of another bank (P2P)

0,5%

From the amount of each transaction

7.3

Making money transfers in foreign currency between international plastic cards Mastercard - Mastercard, Visa - Visa or Mastercard and Visa issued by JSCB Turonbank (P2P)

0,3%

From the amount of each transaction

7.4

Payments for loans received in Turonbank by card in local currency through the Application

0,25%

From the amount of each transaction. For Humo cards – free of charge

7.5

Making payments via mobile application (for utilities and other one-time payments)

Free of charge

Excluding loan payments

7.6

Opening deposits in national and foreign currencies via mobile application

Free of charge


7.7

Making conversion transactions through a mobile application

Free of charge


8. Provision of services to the population

8

For utilities and other one-time payments accepted from individuals:


Making one-time payments accepted from individuals

Free of charge


9

Providing services to individuals on loans:

9.1

Disbursement of microloans in cash

1%

Cash disbursement, if cash disbursement is specified in the Credit Agreement

9.2

Mortgage loan disbursement in cash

1%

Loans provided at the expense of the Mortgage Refinancing Company for housing repairs, when housing is repaired directly by the borrower (in an economic way), are issued in cash in the amount of 20 percent of the mortgage loan amount specified in the loan agreement

* - Services for funds received under the budget, treasury, ISPS are provided Free of charge.

** - International plastic cards are opened within 3 banking business days.

Note:

 - Tariffs for banking services are approved in Uzbek language, and in case of any ambiguity between the bank and the client in the conclusion with clients in foreign languages, please refer to the text in Uzbek language.

Reminder: When providing services not specified in these tariffs, branch managers have the right to charge additional fees for services by signing an additional agreement to the contract in the manner prescribed by law.

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